Privacy Policy
Your trust is the soil in which our heritage grows. We treat your data with the same artisanal care we give to our harvests.
Effective Date: May 28, 2026
01
Information We Collect
We gather information that helps us personalize your journey through the flavors of North East India. This includes details you provide when crafting an account or placing an order.
Identity: Name, shipping address, and contact details.
Payment: Processed via certified secure gateways — never stored locally.
Digital Trace: IP addresses and cookies to enhance browsing.
02
How We Use It
Your data powers the logistics of heritage. We use it to ensure your Lakadong Turmeric or Wild Forest Honey reaches your doorstep with precision.
Fulfillment
Curation
Communication
Security
Our Security Oath
We employ industry-standard encryption to protect your personal harvest. Your payment details are never stored on our local servers; they are handled by certified secure gateways.
03
Your Rights
Access
Request a copy of the personal data we hold about you.
Correction
Request that we update or fix any inaccurate information.
Erasure
Request that we delete your data from our active systems.
04
Cookies & Tracking
We use essential cookies to keep our website functional and analytics cookies to understand how visitors interact with our platform. You can manage your cookie preferences through your browser settings at any time.
Essential Cookies: Required for basic site functionality such as login sessions and cart persistence.
Analytics Cookies: Help us understand site usage patterns to improve your experience (Vercel Analytics).
Third-Party Cookies: Payment gateways may set cookies during checkout for transaction security.
05
Legal Compliance
Hatvoni Heritage complies with the Digital Personal Data Protection (DPDP) Act, 2023 enacted by the Government of India. We process personal data only for legitimate purposes with appropriate consent, and implement reasonable security safeguards as mandated under the Act.
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When data is no longer needed, we securely delete or anonymize it.
06
Grievance Officer
In accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, the following person has been designated as the Grievance Officer:
Acknowledgment
Within 48 hours
Resolution
Within 30 days
